Privacy Policy

Tiem Factory Inc. ("the Company") recognizes its social mission for protecting all the personal information handled by the Company and complies with applicable laws and regulations concerning the protection of an individual rights and personal information. Furthermore, in order to realize the policy stated below, the Company declares its commitment to making every effort to establish and continually improve its personal information protection management system, taking into consideration the latest trends in IT technology, changes in social demands, and changes in the management environment. This policy is to be communicated to all employees as well as made available to anyone at any time by publishing on the Company's website or other means.

1. Definition of personal information

The term "personal information" refers to information related to an individual containing a name, date of birth, or other descriptions, etc., whereby a specific individual can be identified, or information that can be used to identify a specific individual, such as codes, purchase history, or other information into which a partial bodily feature of the specific individual has been converted.

2. Acquisition and purpose of use of personal information (including specific personal information)

The Company will acquire and use personal information to the extent necessary to achieve the following purpose of use.

  • -To provide or communicate information about or introduce its products and services, and distribute information
  • -To provide information about or introduce exhibitions, seminars, and events
  • -To respond to inquiries or material requests from customers
  • -To provide or communicate to job applicants information concerning recruitment, etc., and manage recruitment work
  • -To conduct market research and surveys through data analysis and questionnaires
  • -To conduct technology searches, development and industrialization to create new businesses, and related research and development

Specific personal information will be used to handle necessary administrative procedures for tax matters, social security, etc. specified by competent authorities.

3. Disclosure and provision of personal information to third parties

The Company will strictly manage personal information retained by the Company and will not disclose or provide personal information to any third party unless required by law or there is a justifiable reason.
Note that the Company may provide personal information retained by the Company to its group companies, agents, business partners, and subcontractors to which the Company outsources its services (the "Contractors") and jointly use such information with them. The Company will select appropriate Contractors and appropriately manage personal information by establishing necessary measures to prevent leakage of personal information such as reasonable management of personal information and confidentiality agreements.

4. Compliance with laws and regulations, guidelines, and standards

The Company will comply with all applicable governmental laws and regulations, guidelines, and standards concerning personal information protection and make efforts for proper handling of such information.

5. Risk response

The Company will continuously improve its personal information security system by injecting management resources consistent with the actual circumstances of the business in order to establish reasonable safety measures to prevent risks such as leakage, loss, and damage of personal information. Moreover, if a problem is found, the Company will promptly take corrective action.

6. Request for disclosure of personal information

If you wish to disclose, correct, add, delete, or cancel the use of the personal information you have provided, the Company will respond to your request in accordance with the manner prescribed by the Company. For more details, please contact us using the following contact information. We will respond as promptly as is reasonably possible. The Company will respond promptly, sincerely, and appropriately to complaints and inquiries concerning the handling of personal information.


With regard to complaints and inquiries concerning personal information, please contact us using the following contact information.
Tiem Factory Inc.
personal information inquiry counter
[Inquiry Form]

*Inquiries received on weekends and holidays (including year-end and New Year holidays and Golden Week) will be responded to on the following business day.

Established: June 1, 2018